- Make sure that the cable is securely connected between HDMI 1 on the projector and the HDMI port on the laptop.
- The HDMI cable may be defective. Make sure that the cable is not bent. Try a new HDMI cable.
- It is possible that the projector is not using the correct source. Use the remote to remedy this issue. Press “source” then “HDMI 1” (button #3 on the remote). You may need to press this button a few times until you see the computer flash. This means that the laptop is connected to the projector and an image will appear in the dome.
- On a mac computer, both the Starry Night™ Small Dome icon and the projector icon need to be open.
- If you still have no image, it may be necessary to reboot the projector. Turn the projector off. Wait a minute or two before turning it back on.
- Reboot the laptop.
- If you have tried the steps above to no avail, the HDMI port may be defective. Obtain a VGA cable and attach it to the projector and laptop.
- Press the “auto image” or “source” button on the remote to tell the projector to try other ports.
- While the Starry Night™ Small Dome software is open on the computer’s desktop, click the “live” button in the upper left hand corner of the window. This will allow Starry Night™ Small Dome to “talk” to the projector.
- The computer has been programmed to detect the projector automatically. If you see the computer screen flash blue, the computer has found the projector.
- If you see the screen flash blue but still have no image, reboot the projector. Turn it off then on again.
If you are still experiencing problems, contact STARLAB®.